Archers Corporate Services Ltd Privacy Policy

In this Privacy Policy the terms, ‘we’ or ‘us’ is Archers Corporate Services Ltd.

Your privacy is important to us and we are committed to keeping your information secure and managing it in accordance with our legal responsibilities under applicable data protection laws. We are registered with the ICO authority and our ICO registration number is: ZA424917.

Please read this Privacy Statement carefully as it contains important information to help you understand how and why we process any personal information that you provide to us.

1.Types of data we collect and why:

Personal details such as your date of birth, address, gender, occupation and contact information such as telephone, email address and other contact details you may provide to us.
Identity information such as your photo IDs, proof of address documents and any other documents you may provide to us.

1.1. We process personal information which you give us:

As a client to provide you with our services.
Whilst servicing your order request through our website, in writing or over the phone.
If you request information or assistance from us.

1.2. How we use your Information

Provide services to you
To send email reminders and to provide updates for services you have.
Comply with legal obligations for the prevention of financial crime and money laundering.

We will process your information in order to meet our contractual obligations to you in compliance with applicable laws and regulation.

1.3. Data Retention

We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Retention periods vary depending on the type of Personal Data. We are legally required to retain basic information about our customers (including identity, contact details and other transaction data) for six years after they cease being our customers.

We will retain, store and process your personal information in accordance with applicable laws, and we shall take reasonable steps to erase or destroy any personal information we no longer require to retain for the purposes set out above.

1.4. How we share your information

Where necessary or required we share information with:

Regulatory authorities to comply with our legal obligations.
Other Government Departments such as HMRC, Companies House or Probate Registry in order to fulfill your and our legal obligations.
Our associate accountants and their firms to achieve and maintain any Regulatory or Quality Assurance Standards and accreditations which meet our legal obligations and enable us to provide quality legal services to you.

1.5. Information Security

We invest appropriate resources to protect your personal data, from loss, misuse, unauthorised access, modification or disclosure. However, no internet-based site can be 100% secure hence we cannot be held responsible for unauthorised or unintended access that is beyond our control.

2. Third Party Websites and Services

2.1 We may, from time to time, employ the services of other parties to deal with matters including, but not limited to:

Payment handling
Delivery of purchased items
Advertising and marketing
Search engine facilities

The providers of such services do not have access to certain personal data provided by users of the website. The providers only have access to data that is necessary and relevant.

We have carried our due diligence with all of our partners to ensure they are compliant with the law when processing your data..

2.2 Cookies

We may use ‘Cookies’ to receive and store certain details whenever a user interacts with us.

A cookie is a technology for remembering information between web pages. It is the term given to describe a type of message that is given to a Web browser by a Web server.

Because of cookies, your web browser can remember you are logged in, or have visited a site before, or what your personal preferences are making your browsing experience better.

Cookies and Tracking technologies such as: cookies, tags and scripts are used by us and other third party providers (such as advertising, marketing and analytics), affiliates or analytics or service providers. These technologies may be used in analysing trends, administering the Sites, tracking users’ movements around the Sites and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by such companies on an individual as well as aggregated basis.

When visiting a page on the website the following cookies may be created or updated

Shopping basket cookies: A cookie is generated when you add an item to you basket. We use this cookie to store each item in your basket which enables us to calculate the total price you pay and to ensure we know what the order is we need to fulfil.
Analytics cookies: Our analytics software uses this cookie to compile anonymous usage statistics (eg. number of visitors, which pages are visited most etc.). We use this information to measure the performance of the website and to improve our services to you.

You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies but this can be altered manually. For further details on how to do this, please consult the help menu in your browser.

3. Your Legal Rights in relation to access to your data.

You have the right to request copies of your personal information. If you find any of the personal information we hold about you is inaccurate, you may also request us to amend or delete your information. You also have a right, in certain circumstances, to object to our processing of your personal information, to require us to stop processing your personal information and/or to withdraw your agreement to processing based on ‘consent’, but this does not apply where we have other legal justifications to continue processing your data or an overriding legitimate interest.

In relation to all of these rights, please write to us via admin@archerscs.co.uk

4. Updates

We will keep this Privacy Policy under review and make updates periodically, and we will communicate any changes relate to how we handle your data information.

5. Complaints Process

If you have a complaint about how we have handled your personal information you may contact us using the details below and we will investigate your complaint.